Jurnal Manajemen Dakwah
https://e-journal.iainptk.ac.id/index.php/j-md
<p style="text-align: justify;"><strong>Jurnal Manajemen Dakwah (J-MD) </strong>(E-ISSN: <a href="https://issn.brin.go.id/terbit/detail/1610677893" target="_blank" rel="noopener">2775-1554</a>) is an International journal that discusses the discourse of da’wah knowledge, published by the Da’wah Management (MD) State Islamic Institute (IAIN) Pontianak, Indonesia. The primary focus of this journal is on managerial issues in the field of da’wah in Indonesia in particular and in the World in general. <strong>J-MD</strong> aims to communicate the results of theoretical studies and research in the management of da’wah. Topics in the journal include text studies, field studies with various perspectives on the management of Hajj and Umrah, ZIS management, mosque management, event organizing, da’wah entrepreneurship, Islamic Management and other studies related to the development of da’wah institutions. The journal has been indexed by:</p> <div style="display: flex; justify-content: center; align-items: center; gap: 8px; flex-wrap: wrap;"><br /><a href="https://garuda.kemdikbud.go.id/journal/view/32109"><img style="width: 100px; height: 40px;" src="https://e-journal.elkuator.com/public/site/images/muhammadlutfihakim/garuda.png" alt="garuda" /></a> <a href="https://scholar.google.com/citations?user=cR2n_bcAAAAJ" target="_blank" rel="noopener"><img style="width: 100px; height: 40px;" src="https://e-journal.elkuator.com/public/site/images/muhammadlutfihakim/gs.png" alt="google scholar" /></a></div> <div style="display: flex; justify-content: center; align-items: center; gap: 8px; flex-wrap: wrap;"> </div>Program Studi Manajemen Dakwah, FUAD, IAIN Pontianaken-USJurnal Manajemen Dakwah2775-1554<p>Authors who publish with this journal agree to the following terms:</p> <p>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a <a href="https://creativecommons.org/licenses/by-nc-sa/4.0/" target="_blank" rel="noopener">Creative Commons Attribution License</a> (<span class="cc-license-title">Attribution-NonCommercial-ShareAlike 4.0 International</span> <span class="cc-license-identifier">(CC BY-NC-SA 4.0) </span>that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.</p> <p>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.</p> <p>Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See <a href="http://opcit.eprints.org/oacitation-biblio.html" target="_new">The Effect of Open Access</a>).</p>PERFORMANCE MANAGEMENT OF HAJJ SERVICES AT THE OFFICE OF THE MINISTRY OF RELIGION OF KUBU RAYA REGENCY
https://e-journal.iainptk.ac.id/index.php/j-md/article/view/4339
<p>Effective and efficient Hajj services require a structured performance management system. This study aims to identify and analyze the stages of performance management, including planning, management, evaluation, and appreciation, in the Hajj services at the Office of the Ministry of Religious Affairs of Kubu Raya Regency. A qualitative approach with a descriptive method was employed. Data were collected through observation, interviews, and documentation, and analyzed using data reduction, data display, and conclusion drawing techniques. Data validity was ensured through triangulation. The findings indicate that Hajj services have been implemented systematically in accordance with performance management stages, beginning with the preparation of a Performance Agreement (PERKIN) as the planning stage, routine management by the head of the organizer supported by the Integrated Hajj Computerization Information System (SISKOHAT), and structured evaluations for continuous improvement. Employee performance is appreciated through awards in the form of certificates or plaques. These findings imply that a comprehensive performance management implementation can enhance the quality of public services, particularly in the administration of Hajj and Umrah. The novelty of this study lies in the integration of digital information systems throughout all stages of Hajj service performance management at the regency level.</p>Putri Handayani NasutionRaziki WaldanAmalia IrfaniLukmanul HakimDiena Juliana
Copyright (c) 2025 Putri Handayani Nasution, Raziki Waldan, Amalia Irfani, Lukmanul Hakim, Diena Juliana
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2025-08-042025-08-04615161CINEMATIC REPRESENTATION OF ISLAMIC LEADERSHIP: A STUDY ON HADRATUS SHAYKH K.H. HASYIM ASY'ARI IN SANG KYAI
https://e-journal.iainptk.ac.id/index.php/j-md/article/view/4543
<p>This research examines and analyzes the role and character of a prominent Islamic scholar in Indonesia, Hadratus Syekh Kyai Haji Hasyim Asy'ari, as portrayed in the film Sang Kiai. K.H. Hasyim Asy'ari is a figure of great influence in the history of Islam in Indonesia, particularly as the founder of Nahdlatul Ulama (NU), the largest Islamic organization in the country. The film Sang Kiai depicts his life journey and leadership role in advocating for religion, justice, and national independence. Through the analysis of the leadership characteristics portrayed in the film, this research investigates the leadership concepts embodied by Hadratus Syekh KH Hasyim Asy'ari, including spiritual leadership, wisdom-based governance, justice, and compassion for the community. The findings provide in-depth insights into the role of leadership character and the leadership concepts of K.H. Hasyim Asy'ari as depicted in Sang Kiai, offering inspiration for contemporary leaders to lead with integrity, justice, empathy, and in accordance with Islamic principles. The methodology employed in this research is a qualitative method with narrative analysis, resulting in descriptive data.</p>MutrofinUmi Nur HanifahLatif Amrullah
Copyright (c) 2025 Mutrofin, Umi Nur Hanifah, Latif Amrullah
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2025-06-102025-06-1061112OPTIMIZING HAJJ AND UMRAH GUIDANCE AS AN EFFECTIVE RELIGIOUS PILGRIMAGE SOLUTION: A CASE STUDY OF KBIHU MULTAZAM SITI KHODIJAH
https://e-journal.iainptk.ac.id/index.php/j-md/article/view/4586
<p><em>Hajj and Umrah guidance is a comprehensive educational and mentoring process for prospective Hajj pilgrims to help them understand, learn and carry out the Hajj pilgrimage correctly, solemnly and get maximum rewards. Preventing mistakes Guidance provides a correct understanding of the procedures for worship, so that the congregation can avoid mistakes that can reduce rewards. The main purpose of the Hajj is to get closer to Allah SWT and cleanse oneself from sin. The right solution to Baitullah is starting from preparing yourself spiritually, looking for a trusted institution, saving regularly, increasing your pious deeds, and increasing your devotion to Allah SWT. KBIHU Multazam siti khodijah is located in Ujung Gurap Village, Padang Sidempuan Batunadua District, Padang Sidempuan City. In this place, pilgrims can get guidance on Hajj and Umrah, directly from experienced ustads. With sufficient facilities. Coming from donations from the congregation, donors and others, KBIHU Multazam Siti Khodijah, already has various miniatures or replicas of buildings that resemble the conditions for the Hajj and Umrah pilgrimages.</em></p>Ahmad Saipul HarahapIrsyad Hikmahtulloh HarahapDinda Pratiwi MatondangNur Pinasih
Copyright (c) 2025 Ahmad Saipul Harahap, Irsyad Hikmahtulloh Harahap, Dinda Pratiwi Matondang, Nur Pinasih
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2025-06-132025-06-13612737INCLUSIVE DA'WAH PLANNING: REVITALIZING THE TOLERANCE APPROACH IN A MULTICULTURAL SOCIETY
https://e-journal.iainptk.ac.id/index.php/j-md/article/view/4414
<p>An inclusive, tolerant, and contextual da'wah approach is a compatible strategy to deal with the phenomenon of multicultural society. The sociocultural complexity and diversity of society become the standard of adjustment in da'wah. This study was born to respond to various contemporary da'wah challenges that require a planning strategy based on the principle of inclusiveness. Inclusivity efforts are built on the values of transparency, empathy, and interfaith communication. This study is not only important for the dissemination of religious information, but also for creating social cohesion and as a form of attention in dealing with contemporary conflicts, especially amidst the rise of religious polarization and indications of intolerance. This study utilizes a descriptive qualitative approach by analyzing contemporary da'wah narratives that illustrate inclusive characters. Data collection is done through literature study and observation of da'wah practices by progressive <em>da'i</em> in previous related studies. The results of this study show that inclusive da'wah planning not only requires the maturity of content that is appropriate to the situation, but also responsive to the audience's background and mastering relevant media. Elements of inclusiveness appear in da'wah that prioritizes the use of egalitarian, non-discriminatory, and interactive language. Thus, inclusive da'wah can be an effective strategy in cooperating with groups that have been marginalized, such as minority groups, disabled groups, and lower social strata. Therefore, the principle of inclusiveness in da'wah planning is an important aspect that needs to be applied to realize the mission of Islamic da'wah that is <em>rahmatan lil 'alamin</em> and relevant to the current social conditions of Indonesian society.</p>Sitti HamsiyahMahmuddin Mahmuddin
Copyright (c) 2025 Sitti Hamsiyah
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2025-07-242025-07-24613850PILGRIM SATISFACTION AND THE EFFECTIVENESS OF RELIGIOUS TOURISM SERVICES: EVIDENCE FROM UMRAH OPERATIONS
https://e-journal.iainptk.ac.id/index.php/j-md/article/view/4576
<p><em>This study aims to analyze how effective PT. Multazam Wisata Agung Medan provides the main services to increase the satisfaction of the pilgrims, as well as to describe the factors that support and hinder the services in the company. The method applied in this study is a descriptive qualitative method, with data collection techniques through interviews and observations, which aims to describe, display, and explain information related to service quality at PT. Multazam Wisata Agung Medan to increase pilgrim satisfaction. Researchers conducted interviews with several informants, including pilgrims and staff. The findings of this study indicate that the quality of service at PT. Multazam Wisata Agung Medan is quite good in various aspects. For example, this company has professional employees, provides adequate facilities, is responsible for each pilgrim from the registration process, the implementation of Umrah, to their arrival, and provides the right service, communicates smoothly, and is able to build trust among pilgrims. Supporting factors revealed from the interview include: a. Efficient management. b. Quite a strategic location. c.</em><em> Good</em><em> communication. d. Adequate facilities. The inhibiting factors include: a. Limited number of employees. The guides carry out their duties with patience and dedication, starting from the homeland to arriving in the holy land, so that the pilgrims feel satisfied with the services obtained.</em></p> <p> </p>KrisnaElli Tri Hartati HarahapEfrida Wardani HutapeaMutiara Indah SiregarWahyu Ramadhan HarahapRicka Handayani
Copyright (c) 2025 Wahyu Ramadhan Harahap, Ricka Handayani, Krisna, Elli Tri Hartati Harahap, Efrida Wardani Hutapea, Mutiara Indah Siregar
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2025-06-132025-06-13611326