COMPARISON OF STUDENT SATISFACTION BETWEEN ONLINE AND OFFLINE LEARNING USING SERVQUAL DATA ANALYSIS AND CARTESIAN DIAGRAMS IN FACULTY OF ISLAMIC ECONOMICS AND BUSINESS ISLAM IAIN PONTIANAK. jiseb. 2024;2(1):71-90. Accessed March 22, 2026. https://e-journal.iainptk.ac.id/index.php/jiseb/article/view/1179