USLAN, S.; FATIMAH, S. Efek Moderasi Loyalitas Nasabah Dengan Pengaruh Service Quality, Trust Dan Electronik Word Of Mouth Terhadap Customer Satisfaction Pengguna Bsi Mobile. Jurnal Keuangan dan Perbankan Syariah, [S. l.], v. 3, n. 2, p. 162–186, 2024. DOI: 10.24260/jkubs.v3i2.3111. Disponível em: https://e-journal.iainptk.ac.id/index.php/jkubs/article/view/3111. Acesso em: 3 aug. 2025.