Efek Moderasi Loyalitas Nasabah Dengan Pengaruh Service Quality, Trust Dan Electronik Word Of Mouth Terhadap Customer Satisfaction Pengguna Bsi Mobile . JKUBS [Internet]. 2024 Dec. 31 [cited 2026 Mar. 7];3(2):162-86. Available from: https://e-journal.iainptk.ac.id/index.php/jkubs/article/view/3111